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PatientNotes

How safe is PatientNotes for healthcare?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for healthcareStrong

PatientNotes has a strong published GDPR profile and, with the right business settings, is well suited to healthcare use.

Where does PatientNotes stand in healthcare?

Shared spot 1 of 62 options for healthcare (professional tools and general assistants) on GDPR profile. 14 options, like PatientNotes, have a Strong profile. Each tile is an option we track for this field; click through for the check.

Strong14
Good14
DS
Limited18
Unknown9
Caution7

Published safeguards

–Provider based in NL/EUNot known
✓Data in the EU (according to provider)Yes
✓Publishes certification (ISO/NEN/GDPR)Yes

not public, EU region servers available, GDPR & HIPAA-compliant, audio deleted after max. 30 days, no training on patient data

How to use PatientNotes safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: medical data is special category personal data.

Stronger or equally strong in healthcare

Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)AttendiAttendi (Amsterdam, Netherlands)Quin ZorgvraagHulpQuin B.V. (Amsterdam, NL)PlainwisePlainwise (Netherlands)OntzorgdOntzorgd B.V. (Rotterdam, NL)

Questions

How safe is PatientNotes for healthcare?
PatientNotes has a strong published GDPR profile and, with the right business settings, is well suited to healthcare use. EU options, no training on your data and/or self-hostable.
Does PatientNotes train on my data?
not public, EU region servers available, GDPR & HIPAA-compliant, audio deleted after max. 30 days, no training on patient data
What should I watch out for with AI in healthcare?
Medical data is special category personal data. Only use solutions with appropriate safeguards (GDPR, EU hosting) and no training on patient data; a healthcare provider remains ultimately responsible.

Everything about PatientNotes Best AI for healthcare

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 16 September 2026 · How we check

Next stepAll 62 options for healthcareProfessional tools and general assistants side by side, by GDPR profile, price and quality.

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