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Perplexity AI

How safe is Perplexity for elderly care & care homes?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hostable. Caution means a model with a documented issue, such as an investigation by a regulator. How we measure for elderly care & long-term careUnknown

The maker of Perplexity publishes little about data protection. Ask about this before you put confidential elderly care & care home data into it.

Where does Perplexity stand in elderly care & home care?

Spot 18 of 25 options for elderly care & long-term care (professional tools and general assistants) on GDPR profile. Each tile is an option we track for this field; click for the check.

Strong7
Good6
Limited4
Unknown1
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: you are working with special category personal data (health) of vulnerable clients who often cannot give informed consent themselves.

Stronger or equally strong in elderly care & nursing homes

AttendiAttendi (Amsterdam, Netherlands)Tessa (Tinybots)Tinybots B.V. (Rotterdam, NL)G2 SpeechG2 Speech (Best, Netherlands / London, UK)AutoscriberAutoscriber B.V. (Eindhoven)Kepler Night NurseKepler Vision Technologies (Amsterdam, Netherlands)

Questions

How safe is Perplexity for elderly care & home care?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential elderly care & nursing home data into it. The provider publishes little on this, ask about it before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I watch out for with AI in elderly care & long-term care?
You work with special category personal data (health) of vulnerable clients who often cannot consent for themselves. Choose providers with NEN 7510 and ISO 27001, EU hosting and a data processing agreement, and check whether voice recordings are retained or used for training. Cameras and sensors require a DPIA, a case-by-case assessment (care plan, Care and Coercion Act) and clear agreements on who sees images or alerts. Reports drafted by AI remain the responsibility of the care worker: always read them back before saving.

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for elderly care & home care

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 25 options for elderly care & long-term careProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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