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Attendi (Amsterdam, Netherlands)

How safe is Attendi for elderly care & nursing homes?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1), and whether the provider is established in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for elderly care & care homesStrong

Attendi has a strong published GDPR profile and, with the right business settings, is usable in elderly care & residential care.

Where does Attendi stand in elderly care & long-term care?

Shared spot 1 of 25 options for elderly care & residential care (professional tools and general assistants) on GDPR profile. 7 options, like Attendi, have the Strong profile. Each tile is an option we follow for this field; click for the check.

Strong7
Good6
Limited4
Unknown1
Caution7

Published safeguards

✓Provider based in NL/EUYes
✓Data in the EU (according to provider)Yes
✓Publishes certification (ISO/NEN/GDPR)Yes

not public which language model is used; own speech-to-text, managed by Attendi, plus LLMs for summarising and rewriting (according to provider); databases at Microsoft Azure in the Netherlands, sole sub-processor Microsoft Azure (EU region) (according to provider); data from the Attendi App not used for model training, training of the speech model only with explicit consent (according to provider); ISO 27001 and NEN 7510 (according to provider)

How to use Attendi safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: you are working with special category personal data (health) of vulnerable clients who often cannot give informed consent themselves.

Stronger or equally strong in elderly care & nursing homes

Tessa (Tinybots)Tinybots B.V. (Rotterdam, NL)G2 SpeechG2 Speech (Best, Netherlands / London, UK)AutoscriberAutoscriber B.V. (Eindhoven)Kepler Night NurseKepler Vision Technologies (Amsterdam, Netherlands)Tell JamesSpraakLab B.V. (Nijmegen, Netherlands)

Questions

How safe is Attendi for elderly care & nursing homes?
Attendi has a strong published GDPR profile and, with the right business settings, is usable in elderly care & residential care. EU options, no training on your data and/or self-hostable.
Does Attendi train on my data?
not public which language model is used; own speech-to-text, managed by Attendi, plus LLMs for summarising and rewriting (according to provider); databases at Microsoft Azure in the Netherlands, sole sub-processor Microsoft Azure (EU region) (according to provider); data from the Attendi App not used for model training, training of the speech model only with explicit consent (according to provider); ISO 27001 and NEN 7510 (according to provider)
What should I watch out for with AI in elderly care & long-term care?
You work with special category personal data (health) of vulnerable clients who often cannot consent for themselves. Choose providers with NEN 7510 and ISO 27001, EU hosting and a data processing agreement, and check whether voice recordings are retained or used for training. Cameras and sensors require a DPIA, a case-by-case assessment (care plan, Care and Coercion Act) and clear agreements on who sees images or alerts. Reports drafted by AI remain the responsibility of the care worker: always read them back before saving.

Source documents

attendi.nltrustcenter.attendi.nltrustcenter.attendi.nltrustcenter.attendi.nl

Everything about Attendi Best AI for elderly care & nursing homes

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 3 November 2026 · How we check

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