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Medendo B.V. (Utrecht, NL)

How safe is Medendo for physiotherapy?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR safeguard (1), and whether the provider is established in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for physiotherapyStrong

Medendo has a strong published GDPR profile and, with the right business settings, is well suited to physiotherapy.

Where does Medendo stand in physiotherapy?

Shared spot 1 of 25 options for physiotherapy (professional tools and general assistants) on GDPR profile. 11 options, like Medendo profile, are Strong. Each tile is an option we track for this field; click for the check.

Strong11
Good3
Limited2
Unknown2
Caution7

Published safeguards

✓Provider based in NL/EUYes
✓Data in the EU (according to provider)Yes
✓Publishes certification (ISO/NEN/GDPR)Yes

language model used not publicly disclosed; conversation data processed exclusively within the European Union and stored encrypted (according to the provider); recordings, transcripts and reports not used to train AI models, including by suppliers (according to the provider); ISO 27001:2022 and NEN 7510-1:2017 certified (according to the provider)

How to use Medendo safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: patient data is special category personal data (GDPR).

Stronger or equally strong in physiotherapy

Juvoly (Tandem Health)Juvoly B.V. / Tandem Health (Leiden)Fysio AIGuest Technology B.V. / SmartIntake AI (Amsterdam, NL)PhysitrackPhysitrack (London/EU)PatientNotesPatientNotesFysioAgentGlobe Pillar Holding B.V. (Breda)

Questions

How safe is Medendo for physiotherapy?
Medendo has a strong published GDPR profile and, with the right business settings, is well suited to physiotherapy. EU options, no training on your data and/or self-hostable.
Does Medendo train on my data?
language model used not publicly disclosed; conversation data processed exclusively within the European Union and stored encrypted (according to the provider); recordings, transcripts and reports not used to train AI models, including by suppliers (according to the provider); ISO 27001:2022 and NEN 7510-1:2017 certified (according to the provider)
What should I watch out for with AI in physiotherapy?
Patient data is special category personal data (GDPR). Use only solutions with EU hosting and a data processing agreement; consultation audio recordings must not be sent unencrypted to external servers. A therapist remains ultimately responsible for the content of the record.

Source documents

www.medendo.comwww.parnassiagroep.nlwww.medendo.comwww.medendo.com

Everything about Medendo Best AI for physiotherapy

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 25 October 2026 · How we check

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