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Hysio B.V. (Hoogeveen)How safe is Hysio for physiotherapy?
Hysio has a strong published GDPR profile and, with the right business settings, is well suited to physiotherapy.
Published safeguards
language model not publicly disclosed (Hysio does not name model names); text processing via Google Cloud (processing within the EU), speech-to-text via Groq (processing may take place in the US, with SCCs); hosting at Contabo within the EEA; no training on customer data; no NEN 7510 or ISO 27001 certification; data processing agreement publicly available (according to provider)
How to use Hysio safely
- Use the business variant and sign a data processing agreement (DPA).
- Do not enter unnecessary personal data into prompts; anonymise where possible.
- Enable EU data residency where the provider offers it.
- Keep a professional in the loop: patient data is special category personal data (GDPR).
Stronger or equally strong in physiotherapy
Questions
- How safe is Hysio for physiotherapy?
- Hysio has a strong published GDPR profile and, with the right business settings, is well suited to physiotherapy. EU options, no training on your data and/or self-hostable.
- Does Hysio train on my data?
- language model not publicly disclosed (Hysio does not name model names); text processing via Google Cloud (processing within the EU), speech-to-text via Groq (processing may take place in the US, with SCCs); hosting at Contabo within the EEA; no training on customer data; no NEN 7510 or ISO 27001 certification; data processing agreement publicly available (according to provider)
- What should I watch out for with AI in physiotherapy?
- Patient data is special category personal data (GDPR). Use only solutions with EU hosting and a data processing agreement; consultation audio recordings must not be sent unencrypted to external servers. A therapist remains ultimately responsible for the content of the record.
Source documents
Everything about Hysio Best AI for physiotherapy
Summarised by the editorial team from provider documentation · not legal advice
Last checked: 29 October 2026 · How we check
Source: , checked on 29 October 2026
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