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Gong.io (San Francisco, US)

How safe is Gong for sales & prospecting?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is held in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for sales & acquisitionLimited

Gong publishes limited privacy safeguards. Ask the provider for clarification before you put confidential sales & acquisition data into it.

Where does Gong stand in sales & acquisition?

Shared spot 14 of 30 options for sales & acquisition (professional tools and general assistants) on GDPR profile. 8 options have, like Gong, a limited profile. Each tile is an option we follow for this field; click for the check.

Strong6
Good7
Limited8
Unknown2
Caution7

Published safeguards

–Provider based in NL/EUNot known
–Data in the EU (according to provider)Not known
✓Publishes certification (ISO/NEN/GDPR)Yes

which language model is used is not publicly disclosed; Gong AI is in-house development (according to provider); free pilot for call recording (according to provider); data at AWS in the US or the EU of your choice, US by default (according to provider); customer data not used for training generative models (according to provider); DPA with SCCs (according to provider); SOC 2 Type 2, ISO 27001:2022, ISO 42001:2023, ISO 27017, 27018 and 27701 (according to provider)

How to use Gong safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: prospect data remains personal data; cold outreach with AI must still comply with the GDPR and the anti-spam rules.

Stronger or equally strong in sales & acquisition

tl;dvtl;dv GmbH (Germany)OffradaOffrada (NL)Leadfeeder (voorheen Dealfront)Dealfront Group GmbH (Karlsruhe, Germany)DemodeskDemodesk GmbH (Munich, Germany)lemlistlempire (Paris, France)

Questions

How safe is Gong for sales & acquisition?
Gong publishes limited privacy safeguards. Ask the provider for clarification before you put confidential sales & acquisition data into it. Limited or partly unknown safeguards, check with the provider.
Does Gong train on my data?
which language model is used is not publicly disclosed; Gong AI is in-house development (according to provider); free pilot for call recording (according to provider); data at AWS in the US or the EU of your choice, US by default (according to provider); customer data not used for training generative models (according to provider); DPA with SCCs (according to provider); SOC 2 Type 2, ISO 27001:2022, ISO 42001:2023, ISO 27017, 27018 and 27701 (according to provider)
What should I look out for with AI in sales & acquisition?
Prospect data remains personal data: cold outreach with AI must still comply with the GDPR and the ban on spam. Pay attention to where recorded sales calls are processed.

Source documents

www.gong.iohelp.gong.iowww.gong.io

Everything about Gong Best AI for sales & acquisition

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 5 November 2026 · How we check

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