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SoSafe SE (Cologne, Germany)SoSafe
Platform for security awareness and human risk management with gamified training, phishing simulations and the AI chatbot Sofie, which helps employees with security questions 24/7.

- Provider based in the EU
- Data in the EU according to the provider
- Publishes certification/GDPR safeguards
Last checked: 6 November 2026 · How we check
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not public which language model sits behind chatbot Sofie. According to the privacy whitepaper, customer data is stored on German servers and/or servers in the EU/EEA. ISO 27001 and TISAX. Not public whether customer data is used for AI training. German company (EU). Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.
Questions about SoSafe
- Which AI model does SoSafe use?
- The maker of SoSafe does not publish which AI model sits underneath. Which language model sits behind chatbot Sofie. According to the privacy whitepaper, customer data is stored on German servers and/or servers in the EU/EEA. ISO 27001 and TISAX. Not public whether customer data is used for AI training. German company (EU).
- How much does SoSafe cost?
- from €625/month (billed annually, incl. 50 seats); Advanced on request. Check the current price on the provider's website; rates often change.
- Who is SoSafe for?
- SoSafe is aimed at cybersecurity and corporate training & L&D. It suits work such as detection and triage: assessing, grouping and summarising alerts from endpoints, network, cloud and email; investigation and response: looking into incidents, building queries and proposing or carrying out countermeasures; and attack surface and pentesting: mapping reachable systems and testing for vulnerabilities with AI agents.
- What should I watch out for with AI in cybersecurity?
- A security tool sees everything: log files, emails, usernames and network traffic. That is personal data, so you need a data processing agreement and must know where the data is stored. Also ask whether the AI assistant is trained on your data. WithSecure (Finland) says it processes data for Luminen in AWS in Europe and does not train foundation models on customer data. Sekoia stores data in Germany or elsewhere in the EU/EEA and is ISO 27001 certified. SoSafe (France) can run self-hosted. With Microsoft Security Copilot you choose the geo of your workspace, but sharing data with Microsoft is on by default. For Charlotte AI, ESET LiveAI and Mindgard the hosting location is not public. Never let an agent act on production systems without analyst approval, and record who makes the 24-hour report under the Cybersecurity Act when an incident occurs.
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