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CrowdStrike (Austin, United States)Charlotte AI
Agentic AI analyst in the CrowdStrike Falcon platform that assesses detections and deploys agents to investigate endpoints, identities, cloud and network. Actions you configure yourself first require approval from a human.

- Provider based outside the EU
Last checked: 6 November 2026 · How we check
Is this your tool? Fill in missing detailsWhat it does
Automatic triage of detections
Research on endpoints, identities, cloud and network
Ready-made agents, e.g. malware analysis and queries
Charlotte Agentic SOAR for workflows
Incident reports and management summariesComparable in cybersecurity
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Which AI model is used is not public; according to CrowdStrike, sensitive data goes via partners such as AWS Bedrock and not via services that use prompts for training. Hosting location (EU) not public. ISO/IEC 42001:2023. Head office outside the EU (US). Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.
Questions about Charlotte AI
- Which AI model does Charlotte AI use?
- The maker of Charlotte AI does not publish which AI model sits underneath. Which language model; according to CrowdStrike, sensitive data goes via partners such as AWS Bedrock and not via services that use prompts for training. Hosting location (EU) not public. ISO/IEC 42001:2023. Head office outside the EU (US).
- How much does Charlotte AI cost?
- 50 AI credits per month at no extra charge for qualifying CrowdStrike customers; more on request. Check the current price on the provider's website; rates often change.
- Who is Charlotte AI for?
- Charlotte AI is aimed at cybersecurity. It fits work such as detection and triage: assessing, bundling and summarising alerts from endpoints, network, cloud and email; investigation and response: looking into incidents, creating queries and proposing or carrying out countermeasures; attack surface and pentesting: mapping reachable systems and testing vulnerabilities with AI agents.
- What should I watch out for with AI in cybersecurity?
- A security tool sees everything: log files, emails, usernames and network traffic. That is personal data, so you need a data processing agreement and must know where the data is stored. Also ask whether the AI assistant is trained on your data. WithSecure (Finland) says it processes data for Luminen in AWS in Europe and does not train foundation models on customer data. Sekoia stores data in Germany or elsewhere in the EU/EEA and is ISO 27001 certified. SoSafe (France) can run self-hosted. With Microsoft Security Copilot you choose the geo of your workspace, but sharing data with Microsoft is on by default. For Charlotte AI, ESET LiveAI and Mindgard the hosting location is not public. Never let an agent act on production systems without analyst approval, and record who makes the 24-hour report under the Cybersecurity Act when an incident occurs.
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