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Shift Technology (Paris, FR)Shift Technology
AI agent platform for P&C and health insurers that automates claims handling, fraud detection, coverage assessment and subrogation. Processes millions of claims daily for 120+ insurers in 30+ countries, including AXA (5-year contract 2026). Reports $5 billion in fraud losses saved for customers.

- Provider based in the EU
- Publishes certification/GDPR safeguards
Last checked: 5 November 2026 · How we check
Is this your tool? Fill in missing detailsWhat it does
Autonomous fraud detection in claims
Automatically review subrogation files
Assess medical bills (health insurance)
Access to 100+ external data sources via IDN
Payment Integrity for health insurersComparable in the insurance sector
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Infermedicaon requestShift Technology compared
not publicly disclosed which language model is used; proprietary generative AI and ML; Azure infrastructure; customer data not used for model training; no European health data outside the EEA (according to the provider); hosting regions not published; ISO 27001, HDS and SOC 2 Type II (according to the provider), latest text source from 2021; ISO 27701 logo on the security page. Many tools build on a large model from, for example, OpenAI or Anthropic. If in doubt, ask for the data processing agreement: it states where your data goes.
Questions about Shift Technology
- Which AI model does Shift Technology use?
- The maker of Shift Technology does not publicly disclose which AI model sits underneath. Proprietary generative AI and ML; Azure infrastructure; customer data not used for model training; no European health data outside the EEA (according to the provider); hosting regions not published; ISO 27001, HDS and SOC 2 Type II (according to the provider), latest text source from 2021; ISO 27701 logo on the security page.
- How much does Shift Technology cost?
- on request (enterprise SaaS). Check the current price on the provider's website; prices change often.
- Who is Shift Technology for?
- Shift Technology is aimed at the insurance sector. It fits work such as assessing and routing insurance claims (triage and allocation), detecting fraud and risk patterns in real time at underwriting and claims, and building custom premium calculation and underwriting models.
- What should I watch out for with AI in the insurance field?
- AI systems for underwriting, premium calculation and claims handling fall under the EU AI Act (high risk for life insurance and health-related policies): human oversight, audit logs and explainability are mandatory. The DNB requires insurers to inform customers when AI has decision-making authority. Insurance data contains health and financial information, special category personal data under the GDPR. Only use solutions with a data processing agreement, EU hosting and explainable AI (XAI).
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