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Perplexity AI
HospitalityPerplexity for hospitality
US AI search engine that delivers answers with source citations via its own Sonar models and external frontier models, with separate Enterprise agreements on data use.
Perplexity is not on our list for hospitality. Usable for general work, but first look at the options we recommend for hospitality.
- GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution applies to a model with a documented problem, such as an investigation by a regulator. How we measure
- GDPR: Unknown
- QualityQuality from blind duels on LMArena: users choose between two anonymous answers. A difference of about 20 points is noticeable, a few points is noise. How we measure
- –Elo, independent
- Editorial scoreOur own assessment on 10 of suitability for professional work, price and privacy. This is a judgement, not a measurement; that is why it always sits alongside the Elo. How we measure
- 8,0
- Entry price
- Free
What Perplexity does in hospitality
- Handle reservations and guest communication
- Monitor and respond to reviews
- Create menus, promotions and social content
- Plan purchasing, stock and rosters
- Answers with source citations based on live web information
- Access to multiple frontier models within one subscription
- Deep Research and Labs for in-depth reports
- Enterprise: SOC 2 Type II, no training on business data
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential hospitality data into it.
Confidentiality and GDPR
GDPR: UnknownGuest data (allergies, payment details, reservation history) is personal data. Use GDPR-compliant systems and do not enter customer lists into a free chatbot.
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
Prices
Other models for hospitality
Gemini for hospitalityGoogle · editorial 8.61527
ChatGPT for hospitalityOpenAI · edition 8.91485
Claude for hospitalityAnthropic · editorial 9.01506
Copilot for hospitalityMicrosoft · editorial 8.31485We don't know of a professional tool for hospitality that publicly runs on Perplexity.
Questions about Perplexity for hospitality
- Is Perplexity suitable for hospitality?
- Not specific. Perplexity is not on our list for hospitality; it is broadly usable, but first look at the options we recommend for hospitality. Keep a professional in the loop for every use.
- May I put confidential data into Perplexity?
- Guest data (allergies, payment details, booking history) is personal data. Use GDPR-compliant systems and do not put customer lists into a free chatbot. Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
- What does Perplexity cost?
- There is Free (Free), Pro ($20 / month), Max ($200 / month), Enterprise Pro ($40 / seat / month). Check current prices on the official site.
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