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MicrosoftOccupational health & absence management

Copilot for occupational health & absence management

Microsoft's AI layer that combines GPT and Claude models with your own organisational data and the Microsoft 365 apps.

Recommended for occupational health & absence management

Copilot is strong in deep Microsoft 365 integration and grounding on your own data via Microsoft Graph; that suits turning the occupational physician's consultation conversations into a draft report and work-focused feedback.

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution applies to a model with a documented problem, such as an investigation by a regulator. How we measure
GDPR: Caution
QualityQuality from blind duels on LMArena: users choose between two anonymous answers. A difference of about 20 points is noticeable, a few points is noise. How we measure
1485Elo, independent
Editorial scoreOur own assessment on 10 of suitability for professional work, price and privacy. This is a judgement, not a measurement; that is why it always sits alongside the Elo. How we measure
8,3
Entry price
from €10 / month
Full GDPR check

What Copilot does in occupational health & absence management

Core tasks in occupational health & absence management
Where Copilot is strong
  • Deep Microsoft 365 integration
  • Grounding on your own data via Microsoft Graph
  • Strong enterprise governance and compliance
  • Choice between GPT and Claude models

Copilot raises a specific GDPR concern. The Claude models within Copilot officially fall outside the EU Data Boundary. If you want strictly EU-only processing, exclude the Claude models in the admin panel. Weigh this carefully before deploying it in occupational health & absence management.

Confidentiality and GDPR

GDPR: Caution

Occupational health and absence data are health data and fall under medical confidentiality. The employer must not see a diagnosis, not even through an AI summary: keep medical and non-medical information strictly separated. Never use a free chatbot for consultations or case files. Sign a data processing agreement (DPA), require processing within the EU, no training on your data, and NEN 7510/ISO 27001, and ask which language models and sub-processors sit behind the service. Ask the employee for consent before any recording. Do not let AI independently assess an individual employee's fitness for work or absence risk: AI systems that influence decisions about employees can be high-risk under the EU AI Act. Check every report before it goes into the file.

Microsoft 365 Copilot (business) falls under the EU Data Boundary and does not train on tenant data. Consumer Copilot does train by default, with an opt-out.

Rule of thumb Use the business variant with a data processing agreement, and keep a human in the loop for decisions that matter.
Caution the Claude models within Copilot officially fall outside the EU Data Boundary. If you want strictly EU-only processing, exclude the Claude models in the admin panel.

Prices

Microsoft 365 Personal/Familyfrom €10 / monthPersonal €10/month, Family €13/month, Premium €22/month (higher Copilot limits); Copilot Pro has been discontinued
M365 Copilot Business$21 / seat / monthAnnual ($25.20 monthly); limited-time offer from $18; requires an M365 licence
M365 Copilot (Enterprise)$30 / seat / monthAdd-on to an M365 licence; $31.50 when billed monthly

Questions about Copilot for occupational health & absence management

Is Copilot suitable for occupational health & absence management?
Yes. Copilot is strong in deep Microsoft 365 integration and grounding on your own data via Microsoft Graph, which fits occupational health & absence management well. Always assess the specific task and keep a professional in the loop.
Can I put confidential data into Copilot?
Occupational health and absence data is health data and falls under medical confidentiality. The employer must not see a diagnosis, not even via an AI summary: keep medical and non-medical information strictly separated. Never use a free chatbot for consultations or case files. Conclude a data processing agreement, require processing within the EU, no training on your data, and NEN 7510/ISO 27001, and ask which language models and sub-processors sit behind it. Ask the employee for consent for a recording. Do not let AI itself assess an individual employee's fitness for work or absence risk: AI systems that influence decisions about employees can be high-risk under the AI Act. Check every report before it goes into the file. Microsoft 365 Copilot (business) falls under the EU Data Boundary and does not train on tenant data. Consumer Copilot does train by default, with an opt-out.
How much does Copilot cost?
There is Microsoft 365 Personal/Family (from €10 / month), M365 Copilot Business ($21 / seat / month), M365 Copilot (Enterprise) ($30 / seat / month). Check current prices on the official site.

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