Home / Installation technology / OutSmart vs TalkMate (Installatie Mate)
OutSmart vs TalkMate (Installatie Mate)
Both are for planning and scheduling. OutSmart has a free trial; TalkMate (Installatie Mate) has a stronger GDPR profile.
OutSmartOutSmart B.V. / Visma (Netherlands)GDPR: LimitedLaunch €168/year (1 user) · free trial
Stronger on 1 by 2 points with a clear margin
TalkMate (Installatie Mate)TalkMate (Netherlands)GDPR: Strongon request (tailored: call volume, integrations and automations)
Stronger on 1 by 2 points with a clear margin
The key differences
- TalkMate (Installatie Mate) has a stronger GDPR profile: strong, against limited at OutSmart.
- OutSmart has a free trial; for TalkMate (Installatie Mate) we have not found one.
| Criterion | OutSmart | TalkMate (Installatie Mate) |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Limited | Strong |
| Price | Launch €168/year (1 user) | on request (tailored: call volume, integrations and automatio… |
| Free trial | Yes | Not found |
| Origin | Netherlands | Netherlands |
| Tasks | AI for planning and scheduling | AI for planning and scheduling, AI phone agent and voice agents |
Choose OutSmart if…
- you want to try it for free first
- what you're looking for: digital work orders and scheduling
- what you're looking for: hours and materials registration
Choose TalkMate (Installatie Mate) if…
- GDPR and confidentiality weigh heavily
- what you're looking for: 24/7 AI receptionist
- what you're looking for: phone, WhatsApp and web chat in one
OutSmart features
- Digital work orders and planning
- Time tracking and materials registration
- AI route planning (Power-Up add-on)
- Invoicing and quotes
- Integration with Exact Online, AFAS and Snelstart
- Technician app for field staff
- Part of the Visma group
- Contracts and SLAs with maintenance planning
Features of TalkMate (Installatie Mate)
- 24/7 AI phone receptionist
- Phone, WhatsApp and web chat in one
- Booking appointments and taking fault reports
- Requesting photos via WhatsApp
- Recognising returning customers
- Transferring calls to a department
- Voicemail to text and summary
- Customer data and appointments to your CRM
Frequently asked questions
- Which is better: OutSmart or TalkMate (Installatie Mate)?
- OutSmart has a free trial; TalkMate (Installatie Mate) has a stronger GDPR profile. What weighs more for you decides the choice; the table puts everything side by side.
- Which is safer for your data: OutSmart or TalkMate (Installatie Mate)?
- TalkMate (Installatie Mate) has the stronger GDPR profile (strong against limited). The profile summarises what the provider publishes; always sign a data processing agreement. See the GDPR check for installation technology.
Everything about OutSmart Everything about TalkMate (Installatie Mate)
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