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Perplexity AI

How safe is Perplexity for building services engineering?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution means a model with a documented problem, such as an investigation by a regulator. How we measure for building servicesUnknown

The maker of Perplexity publishes little about data protection. Ask about this before you put confidential installation technology data into it.

Where does Perplexity stand in installation technology?

Shared place 22 of 31 options for building services (professional tools and general assistants) on GDPR profile. 3 options, like Perplexity, have an unknown profile. Each tile is an option we track for this field; click to check.

Strong8
Good4
Limited9
Unknown3
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: project data and customer details (address, energy consumption, installation status) are personal data under the GDPR.

Stronger or equally strong in building services

ManuelManuel (Winterswijk, NL)MoreAppMoreApp (Rotterdam, NL)TalkMate (Installatie Mate)TalkMate (Netherlands)OpusFlowOpus4All B.V. (Deventer, NL)ActoBusinessActo Software (Amersfoort, NL)

Questions

How safe is Perplexity for installation technology?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential building services engineering data into it. The provider publishes little on this, ask about it before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I watch out for with AI in building services?
Project data and customer details (address, energy consumption, installation status) are personal data under the GDPR. Only use systems with a data processing agreement and EU hosting. Technical documentation from manufacturers may be protected by copyright; check the usage licence before loading it into an AI system. AI estimates are always a starting point, expert verification remains essential.

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for installation technology

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 31 options for building servicesProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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