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Manuel B.V. (Winterswijk, NL)

How safe is Manuel for building services engineering?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR guarantee (1) and whether the provider is based in the Netherlands or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for installation technologyStrong

Manuel has a strong published GDPR profile and, with the right business settings, is well suited to building services engineering.

Where does Manuel stand in building services?

Shared spot 1 of 31 options for installation engineering (professional tools and general assistants) on GDPR profile. 8 options, like Manuel profile, are Strong. Each tile is an option we track for this field; click for the check.

Strong8
Good4
Limited9
Unknown3
Caution7

Published safeguards

✓Provider based in NL/EUYes
✓Data in the EU (according to provider)Yes
✓Publishes certification (ISO/NEN/GDPR)Yes

OpenAI (Azure West EU), Anthropic Claude (AWS eu-central-1) and Google Gemini (europe-west9) as sub-processors (according to provider); backend on Google Cloud in Amsterdam, EU hosting (according to provider); ISO/IEC 27001:2022, 202504-DCA certificate (according to provider); data processing agreement available; AI providers do not train on customer data (according to provider)

How to use Manuel safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: project data and customer details (address, energy consumption, installation status) are personal data under the GDPR.

Stronger or equally strong in building services

MoreAppMoreApp (Rotterdam, NL)TalkMate (Installatie Mate)TalkMate (Netherlands)OpusFlowOpus4All B.V. (Deventer, NL)ActoBusinessActo Software (Amersfoort, NL)TimewaxTimewax B.V. (Amsterdam, NL)

Latest developments

9 November 2026Claude Code stores approved commands containing passwords in settings.local.json

If you choose "Yes, and don't ask again" in Claude Code, the tool saves the command verbatim in .claude/settings.local.json, including passwords or API keys. Apiiro found real secrets in 1,122 of 104,185 public copies on GitHub, including 379 database passwords. Keep the file out of git, use variables for secrets, and replace any keys that have already leaked. source

5 November 2026Flaw in Lockdown Mode patched

Via pop-up windows in the HTML preview of code blocks, an attacker could bypass Lockdown Mode and siphon off your chat history, via a manipulated prompt, GPT or shared chat. OpenAI patched the flaw on 18 September 2026; Check Point published the details on 5 November. Users do not need to do anything. source

November 2 2026Message threads (beta) fall outside Zero Data Retention

With message threads in the Claude API, Anthropic stores the conversation, the system prompt and the tools on the server, encrypted in memory and not on disk, until up to one hour after the last use. The feature does not qualify for Zero Data Retention; your other ZDR agreements still apply. If you work with personal data under ZDR, only enable threads if your DPIA covers it. source

Questions

How safe is Manuel for building services engineering?
Manuel has a strong published GDPR profile and, with the right business settings, is well suited to building services engineering. EU options, no training on your data and/or self-hostable.
Does Manuel train on my data?
OpenAI (Azure West EU), Anthropic Claude (AWS eu-central-1) and Google Gemini (europe-west9) as sub-processors (according to provider); backend on Google Cloud in Amsterdam, EU hosting (according to provider); ISO/IEC 27001:2022, 202504-DCA certificate (according to provider); data processing agreement available; AI providers do not train on customer data (according to provider)
What should I watch out for with AI in building services?
Project data and customer details (address, energy consumption, installation status) are personal data under the GDPR. Only use systems with a data processing agreement and EU hosting. Technical documentation from manufacturers may be protected by copyright; check the usage licence before loading it into an AI system. AI estimates are always a starting point, expert verification remains essential.

Source documents

manuel.chatmanuel.chatmanuel.chat

Everything about Manuel Best AI for building services engineering

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 10 November 2026 · How we check

Next stepAll 31 options for building servicesProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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