Home / Banking & fintech / ChatGPT for banking & fintech

OpenAIBanking & fintech

ChatGPT for banking and fintech

OpenAI's versatile, agentic flagship with a very large context window and a broad ecosystem of integrations.

Not specifically recommended

ChatGPT isn't on our list for banking & fintech. It's usable for general work, but first look at the options we recommend for banking & fintech.

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution applies to a model with a documented problem, such as an investigation by a regulator. How we measure
GDPR: Strong
QualityQuality from blind duels on LMArena: users choose between two anonymous answers. A difference of about 20 points is noticeable, a few points is noise. How we measure
1485Elo, independent
Editorial scoreOur own assessment on 10 of suitability for professional work, price and privacy. This is a judgement, not a measurement; that is why it always sits alongside the Elo. How we measure
8,9
Entry price
$0
Full GDPR check

What ChatGPT does in banking & fintech

Core tasks in banking & fintech
  • Identify and verify customers during onboarding (KYC/KYB, document checks, liveness)
  • Monitor transactions for money laundering and terrorist financing and reduce false alerts
  • Screen customers and payments against sanctions lists, PEPs and adverse media
  • Detect fraud, scams and account takeover in real time and investigate alerts
Where ChatGPT excels
  • Versatile across a wide range of tasks
  • Strong at agentic coding and debugging
  • Multimodal: text, image and speech
  • Large ecosystem and integrations

ChatGPT has a well-documented GDPR profile and, with the right business settings, is usable in banking & fintech.

Confidentiality and GDPR

GDPR: Strong

You process identity documents, biometrics and transaction data: choose providers with EU data location, ISO 27001 and a data processing agreement, and ask whether customer data is used to train the provider's models. Outsourcing critical processes falls under the DORA and EBA rules, so secure exit and audit rights in writing. Creditworthiness assessment of natural persons is a high-risk application under the EU AI Act. For transaction monitoring, the supervisor expects you to explain why an alert is or isn't triggered, a human to decide on a report to the FIU, and that you test the model for unequal treatment of customer groups.

EU data residency available for Enterprise, Edu and the API. Business and API data are not used for training by default; consumer tiers (Free/Plus/Pro) are, unless you turn this off.

Rule of thumb Use the business variant with a data processing agreement, and keep a human in the loop for decisions that matter.

Prices

Free$0Limited use
Go$8 / monthEntry-level subscription (added 2026)
Plus$20 / monthWider usage, newest models
Profrom $100 / monthPro 100 ($100), Pro 200 ($200) or Pro 500 ($500); Pro models, Codex and deep research
Business / APIfrom $20 / seatAnnual ($25 monthly); API per token

Questions about ChatGPT for banking & fintech

Is ChatGPT suitable for banking & fintech?
Not specifically. ChatGPT isn't on our list for banking & fintech; it's broadly applicable, but first look at the options we recommend for banking & fintech. Keep a professional in the loop for every use.
May I put confidential data into ChatGPT?
You process identity documents, biometrics and transaction data: choose providers with EU data residency, ISO 27001 and a data processing agreement, and ask whether customer data is used to train the provider's models. Outsourcing critical processes falls under the DORA and EBA rules, so put exit and audit rights in writing. Creditworthiness assessment of natural persons is a high-risk application under the EU AI Act. For transaction monitoring, the supervisor expects you to explain why an alert is or isn't triggered, that a human decides on a report to the FIU, and that you test the model for unequal treatment of customer groups. EU data residency is available for Enterprise, Edu and the API. Business and API data are not used for training by default; consumer tiers (Free/Plus/Pro) are, unless you switch this off.
How much does ChatGPT cost?
There's Free ($0), Go ($8 / month), Plus ($20 / month), Pro (from $100 / month), Business / API (from $20 / seat). Check current prices on the official site.

Every Friday: what changed in AI for banking & fintech

New models, prices, oversight and tools, with sources and what it means for you. One email a week, unsubscribe with one click.

View a sample

We only use your address for this newsletter. You confirm first by email.