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MicrosoftBanking & fintech

Copilot for banks & fintech

Microsoft's AI layer that combines GPT and Claude models with your own organisational data and the Microsoft 365 apps.

Recommended for banking & fintech

Copilot is strong in deep Microsoft 365 integration and grounding on your own data via Microsoft Graph; that suits identifying and verifying customers during onboarding (KYC/KYB, document checks, liveness).

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution applies to a model with a documented problem, such as an investigation by a regulator. How we measure
GDPR: Caution
QualityQuality from blind duels on LMArena: users choose between two anonymous answers. A difference of about 20 points is noticeable, a few points is noise. How we measure
1485Elo, independent
Editorial scoreOur own assessment on 10 of suitability for professional work, price and privacy. This is a judgement, not a measurement; that is why it always sits alongside the Elo. How we measure
8,3
Entry price
from €10 / month
Full GDPR check

What Copilot does in banking & fintech

Core tasks in banking & fintech
  • Identify and verify customers during onboarding (KYC/KYB, document checks, liveness)
  • Monitor transactions for money laundering and terrorist financing and reduce false alerts
  • Screen customers and payments against sanctions lists, PEPs and adverse media
  • Detect fraud, scams and account takeover in real time and investigate alerts
Where Copilot is strong
  • Deep Microsoft 365 integration
  • Grounding on your own data via Microsoft Graph
  • Strong enterprise governance and compliance
  • Choice between GPT and Claude models

Copilot has a specific GDPR point of attention. The Claude models within Copilot officially fall outside the EU Data Boundary. If you want strictly EU-only processing, exclude the Claude models in the admin panel. Weigh this heavily before deploying it in banking & fintech.

Confidentiality and GDPR

GDPR: Caution

You process identity documents, biometrics and transaction data: choose providers with EU data location, ISO 27001 and a data processing agreement, and ask whether customer data is used to train the provider's models. Outsourcing critical processes falls under the DORA and EBA rules, so secure exit and audit rights in writing. Creditworthiness assessment of natural persons is a high-risk application under the EU AI Act. For transaction monitoring, the supervisor expects you to explain why an alert is or isn't triggered, a human to decide on a report to the FIU, and that you test the model for unequal treatment of customer groups.

Microsoft 365 Copilot (business) falls under the EU Data Boundary and does not train on tenant data. Consumer Copilot does train by default, with an opt-out.

Rule of thumb Use the business variant with a data processing agreement, and keep a human in the loop for decisions that matter.
Caution the Claude models within Copilot officially fall outside the EU Data Boundary. If you want strictly EU-only processing, exclude the Claude models in the admin panel.

Prices

Microsoft 365 Personal/Familyfrom €10 / monthPersonal €10/month, Family €13/month, Premium €22/month (higher Copilot limits); Copilot Pro has been discontinued
M365 Copilot Business$21 / seat / monthAnnual ($25.20 monthly); limited-time offer from $18; requires an M365 licence
M365 Copilot (Enterprise)$30 / seat / monthAdd-on to an M365 licence; $31.50 when billed monthly

Other models for banking & fintech

Claude for banking & fintechAnthropic · editorial 9.01506Le Chat (Mistral) for banking & fintechMistral AI · editorial 8.41426Perplexity for banking & fintechPerplexity AI · editorial 8.0–Gemini for banking & fintechGoogle · editorial 8.61527
All options for banking & fintech
Professional tools on Copilot

We are not aware of a professional tool for banking & fintech that runs publicly on Copilot.

Questions about Copilot for banking & fintech

Is Copilot suitable for banking & fintech?
Yes. Copilot is strong in deep Microsoft 365 integration and grounding on your own data via Microsoft Graph, which fits banking & fintech well. Always assess the specific task and keep a professional in the loop.
Can I put confidential data into Copilot?
You process identity documents, biometric data and transaction data: choose providers with EU data location, ISO 27001 and a data processing agreement, and ask whether client data is used to train the provider's models. Outsourcing critical processes falls under DORA and EBA rules, so record exit and audit rights. Creditworthiness assessment of natural persons is a high-risk application under the EU AI Act. For transaction monitoring, the supervisor expects you to explain why an alert does or does not fire, that a human decides on a report to the FIU, and that you test the model for unequal treatment of client groups. Microsoft 365 Copilot (business) falls under the EU Data Boundary and does not train on tenant data. Consumer Copilot does train by default, with an opt-out.
How much does Copilot cost?
There is Microsoft 365 Personal/Family (from €10 / month), M365 Copilot Business ($21 / seat / month), M365 Copilot (Enterprise) ($30 / seat / month). Check current prices on the official site.
Next stepAll 26 options for banking & fintechProfessional tools and general assistants side by side, by GDPR profile, price and quality.

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