Home / Facilities management & cleaning / Altura vs TOPdesk
Altura vs TOPdesk
Both are professional tools for facilities management & cleaning. TOPdesk has a stronger GDPR profile, a public monthly price and a free trial.
AlturaAltura (Amsterdam, Netherlands)GDPR: GoodStarter, Professional and Enterprise, prices on request
Stronger on 0 by 3 points with a clear margin
TOPdeskTOPdesk (Delft, Netherlands)GDPR: StrongEssential €61, Engaged €86, Excellent €120 per operator per month… · free trial
Stronger on 3 by 3 points with a clear margin
The key differences
- TOPdesk has a stronger GDPR profile: strong, versus good at Altura.
- TOPdesk publishes a monthly price (€120); at Altura the pricing is Starter, Professional and Enterprise, t….
- TOPdesk offers a free trial; we couldn't find one at Altura.
| Criterion | Altura | TOPdesk |
|---|---|---|
| GDPR profileOur summary of what the provider itself publishes about your data. For a professional tool: whether the data is stored in the EU, whether there is a certification or GDPR guarantee, and whether the provider is based in the Netherlands or the EU. For a general model: EU hosting, no training on your data and self-hosting. From Strong to Unknown; Caution only for a model with a documented problem. How we measure | Good | Strong |
| Price | Starter, Professional and Enterprise, prices on request | Essential €61, Engaged €86, Excellent €120 per operator… |
| Free trial | Not found | Yes |
| Origin | Netherlands | Netherlands |
| Tasks | AI for quotes and estimates | AI chatbot for customer service |
Choose Altura if…
- you're looking for this: tender analysis: checking against your own criteria
- you're looking for this: PVE analysis: reading out and categorising requirements
- you're looking for this: draft answers from a content library
Choose TOPdesk if…
- GDPR and confidentiality weigh heavily
- you want to know the cost up front
- you want to try it for free first
- what you're looking for: work assignments and service requests
Altura features
- Tender analysis: checking against your own criteria
- PVE analysis: reading out and categorising requirements
- Draft answers from a content library
- Risk analysis of contract clauses
- Clarification request: gaps and questions
- Check on submission requirements
- Source references to exact passages
- Shared workspace for the entire bid process
TOPdesk's features
- Work orders and service requests
- Booking of rooms, services and resources
- Contract and supplier management
- Asset management and preventive maintenance
- Dashboard and KPI reporting
- Self-service portal with AI search
- AI summary and answer assistant
- Generating knowledge items from tickets
Frequently asked questions
- Which is better: Altura or TOPdesk?
- TOPdesk has the stronger GDPR profile, a published monthly price and a free trial. Whichever matters more to you decides the choice; the table sets everything side by side.
- Which is cheaper: Altura or TOPdesk?
- Altura: Starter, Professional and Enterprise, prices on request. TOPdesk: Essential €61, Engaged €86, Excellent €120 per operator per month (volume discount from 11 operators); basic AI features in Engaged, TOPdesk Robin in Excellent.
- Which is safer for your data: Altura or TOPdesk?
- TOPdesk has the stronger GDPR profile (strong versus good). The profile summarises what the provider publishes; always conclude a data processing agreement. See the GDPR check for facilities management & cleaning.
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