Independent AI index
for professionals

Home / Safety / Perplexity for the insurance sector

Perplexity AI

How safe is Perplexity for the insurance sector?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution means a model with a documented issue, such as an investigation by a regulator. How we measure for the insurance sectorUnknown

The maker of Perplexity publishes little about data protection. Ask about this before you put confidential insurance sector data into it.

Where does Perplexity stand in the insurance sector?

Shared spot 20 of 28 options for the insurance sector (professional tools and general assistants) on GDPR profile. 2 options, like Perplexity profile, are unknown. Each tile is an option we track for this field; click for the check.

Strong7
C
Good5
Limited7
Unknown2
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: AI systems for underwriting, premium calculation and claims handling fall under the EU AI Act (high risk for life insurance and health-related policies): human oversight, audit logs and explainability are mandatory.

Stronger or equally strong in the insurance sector

OnesuranceOnesurance B.V. (Netherlands)weDAT (FastTrackAI)VWE Automotive (Heerhugowaard, NL)CClaimHandlerNedDev B.V. (The Hague, Netherlands)Blinqx Risicomanagement (Finly)Blinqx Verzekering & Hypotheek (Gouda, Netherlands)InfermedicaInfermedica (Poland/EU)

Questions

How safe is Perplexity for the insurance sector?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential insurance sector data into it. The provider publishes little on this, ask before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I watch out for with AI in the insurance field?
AI systems for underwriting, premium calculation and claims handling fall under the EU AI Act (high risk for life insurance and health-related policies): human oversight, audit logs and explainability are mandatory. The DNB requires insurers to inform customers when AI has decision-making authority. Insurance data contains health and financial information, special category personal data under the GDPR. Only use solutions with a data processing agreement, EU hosting and explainable AI (XAI).

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for the insurance sector

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 28 options for the insurance sectorProfessional tools and general assistants side by side, on GDPR profile, price and quality.C

Every Friday: what changed in AI for the insurance sector

New models, prices, oversight and tools, with sources and what it means for you. One email a week, unsubscribe with one click.

View a sample

We only use your address for this newsletter. You confirm first by email.