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Perplexity AI

How safe is Perplexity for eye care?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hostable. Caution means a model with a documented issue, such as an investigation by a regulator. How we measure for eye careUnknown

The maker of Perplexity publishes little about data protection. Ask about this before you put confidential eye care data into it.

Where does Perplexity stand in eye care?

Shared spot 16 of 26 options for eye care (professional tools and general assistants) on GDPR profile. 4 options, like Perplexity, have an unknown profile. Each tile is an option we track for this field; click for the check.

Strong4
Good2
Limited9
Unknown4
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: retinal images are health data and therefore special category personal data under the GDPR.

Stronger or equally strong in eye care

RetinaLyzeRetinaLyze System A/S (Copenhagen, DK); in NL via EyeVinci (Heemstede)FittingboxFittingbox (Labège, FR)ClaudeAnthropicGeminiGoogleChatGPTOpenAI

Questions

How safe is Perplexity for eye care?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential ophthalmic care data into it. The provider publishes little on this, ask about it before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I watch out for with AI in eye care?
Retinal images are health data and therefore special category personal data under the GDPR. Software that assesses images is a medical device: check the CE class under the MDR (usually IIa or IIb) and whether the algorithm has been validated for your camera or OCT device. Some tools are for 'research use only'. Choose a provider with a data processing agreement, ISO 27001 and ISO 13485, and clear data location (EU hosting or on-premise). Ask whether your images are used to train models. Opticians without a medical background may screen and refer, but not make a diagnosis. Explain in your client communication what an AI result does and does not mean. Under the EU AI Act, medical AI counts as high risk.

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for eye care

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 26 options for eye careProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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