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Perplexity AI

How safe is Perplexity for communications & media?

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution means a model with a documented issue, such as an investigation by a regulator. How we measure for communication & mediaUnknown

The maker of Perplexity publishes little about data protection. Check this before you put confidential communications & media data into it.

Where does Perplexity stand in communication & media?

Shared spot 28 of 38 options for communication & media (professional tools and general assistants) by GDPR profile. 4 options, like Perplexity, have an unknown profile. Each tile is an option we track for this field; click for the check.

Strong9
Good7
AP
Limited11
DHSML
Unknown4
D
Caution7

Published safeguards

None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

How to use Perplexity safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Ask the provider explicitly where data is stored and processed.
  • Keep a professional in the loop: copyright and source protection weigh heavily: check whether AI output can be used without rights issues, and never put informants' source material into a consumer chatbot.

Stronger or equally strong in communications & media

AmberScriptAmberScript (Amsterdam, Netherlands)TrintTrint Limited (London, UK)LimecraftLimecraft, Ghent (BE)PresspagePresspage B.V. (Amsterdam, NL)Cyaniteelceedee UG (haftungsbeschränkt), Mannheim (Germany)

Questions

How safe is Perplexity for communication & media?
The maker of Perplexity publishes little about data protection. Ask about this before you put confidential communications & media data into it. The provider publishes little on this, ask about it before business use.
Does Perplexity train on my data?
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What should I look out for with AI in communication & media?
Copyright and source protection weigh heavily: check whether AI output can be used without rights issues, and never enter informants' source material into a consumer chatbot.

Source documents

www.perplexity.aiopenrouter.ai

Everything about Perplexity Best AI for communication & media

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 29 October 2026 · How we check

Next stepAll 38 options for communications & mediaProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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