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Perplexity AIHow safe is Perplexity for facilities management & cleaning?
The maker of Perplexity publishes little about data protection. Check this before you put confidential facilities management & cleaning data into it.
Published safeguards
None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
How to use Perplexity safely
- Use the business variant and sign a data processing agreement (DPA).
- Do not enter unnecessary personal data into prompts; anonymise where possible.
- Ask the provider explicitly where data is stored and processed.
- Keep a professional in the loop: occupancy sensors, bookings and badge data are often personal data: measure at room or zone level rather than individual employee level, and involve the works council when introducing it (WOR art.
Stronger or equally strong in facilities management & cleaning
Questions
- How safe is Perplexity for facilities management & cleaning?
- The maker of Perplexity publishes little about data protection. Check this before you put confidential facilities management & cleaning data into it. The provider publishes little on this, ask about it before business use.
- Does Perplexity train on my data?
- Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
- What should I look out for with AI in facilities management & cleaning?
- Occupancy sensors, bookings and badge data are often personal data: measure at room or zone level rather than individual employee level, and involve the works council when introducing it (WOR art. 27 for staff monitoring systems). Avoid camera footage for cleaning measurement. Put a data processing agreement and EU hosting in place with every AI provider, especially if work orders contain photos of buildings, employees or residents.
Source documents
Everything about Perplexity Best AI for facilities management & cleaning
Summarised by the editorial team from provider documentation · not legal advice
Last checked: 29 October 2026 · How we check
Source: , checked on 29 October 2026
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