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Perplexity AIHow safe is Perplexity for banking & fintech?
Perplexity's maker publishes little about data protection. Ask about this before you put confidential banking & fintech data into it.
Published safeguards
None of these three found in what the provider publishes; what is there, you can read below. Know more? Report it
Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
How to use Perplexity safely
- Use the business variant and sign a data processing agreement (DPA).
- Do not enter unnecessary personal data into prompts; anonymise where possible.
- Ask the provider explicitly where data is stored and processed.
- Keep a professional in the loop: you process identity documents, biometrics and transaction data: choose providers with EU data location, ISO 27001 and a data processing agreement, and ask whether customer data is used to train the provider's models.
Stronger or equally strong in banks & fintech
Questions
- How safe is Perplexity for banking & fintech?
- The maker of Perplexity publishes little about data protection. Check this before you put confidential banking & fintech data into it. The provider publishes little on this, ask about it before business use.
- Does Perplexity train on my data?
- Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
- What should I watch out for with AI in banks & fintech?
- You process identity documents, biometrics and transaction data: choose providers with EU data location, ISO 27001 and a data processing agreement, and ask whether customer data is used to train the provider's models. Outsourcing critical processes falls under the DORA and EBA rules, so secure exit and audit rights in writing. Creditworthiness assessment of natural persons is a high-risk application under the EU AI Act. For transaction monitoring, the supervisor expects you to explain why an alert is or isn't triggered, a human to decide on a report to the FIU, and that you test the model for unequal treatment of customer groups.
Source documents
Everything about Perplexity Best AI for banking & fintech
Summarised by the editorial team from provider documentation · not legal advice
Last checked: 29 October 2026 · How we check
Source: , checked on 29 October 2026
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