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Pallon AG (Zürich, Switzerland)How safe is Pallon for water management?
The maker of Pallon publishes little about data protection. Check this before you put confidential water management data into it.
Where does Pallon stand in water management?
Shared place 15 of 25 options for water management (professional tools and general assistants) on GDPR profile. 4 options, like Pallon, have an unknown profile. Each tile is an option we track for this field; click for the check.
Published safeguards
None of these three found in what the provider publishes; you can read what is there below. Is this your tool? Add the details
no language model; proprietary deep neural networks and 3D vision that recognise more than 300 damage classes. Data encrypted and hosted in certified data centres, not shared with third parties (according to the provider); hosting location and own certification not published. Swiss company (outside the EU, but covered by an adequacy decision).
How to use Pallon safely
- Use the business variant and sign a data processing agreement (DPA).
- Do not enter unnecessary personal data into prompts; anonymise where possible.
- Ask the provider explicitly where data is stored and processed.
- Keep a professional in the loop: water management is critical infrastructure: water boards and drinking water companies fall under the NIS2 rules (in the Netherlands, the Cybersecurity Act), and an AI system running as a safety component in water management may count as high risk under the EU AI Act.
Stronger or equally strong in water management
Questions
- How safe is Pallon for water management?
- The maker of Pallon publishes little about data protection. Check this before you put confidential water management data into it. The provider publishes little on this, ask first before using it for business.
- Does Pallon train on my data?
- no language model; proprietary deep neural networks and 3D vision that recognise more than 300 damage classes. Data encrypted and hosted in certified data centres, not shared with third parties (according to the provider); hosting location and own certification not published. Swiss company (outside the EU, but covered by an adequacy decision).
- What should I look out for with AI in water management?
- Water management is critical infrastructure: water boards and drinking water companies fall under the NIS2 rules (in the Netherlands, the Cyber Security Act), and an AI system that runs as a safety component in water management may count as high risk under the AI Act. So ask about certification, data storage and who keeps control during an outage. HULO is ISO 27001 certified, holds the SC30 NIS2 mark, stores data in the client's region and does not train on client data. TaKaDu (Spain) is ISO 27001 certified. KISTERS WISKI can run on-premise. With many other providers, such as Qatium, Siemens and FIDO Tech, the hosting location is not publicly stated: record it in the data processing agreement. Personal data mainly sits in consumption data from smart water meters; keep it separate from network data where possible.
Source documents
Everything about Pallon Best AI for water management
Summarised by the editorial team from provider documentation · not legal advice
Last checked: 6 November 2026 · How we check
Source: , checked on 6 November 2026
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