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Mextra (Nijmegen, NL)

How safe is Mextra for social care & youth services?

GDPR profileOur summary of what the provider itself publishes about your data: whether the data is stored in the EU (2 points), whether there is a certification or GDPR safeguard (1) and whether the provider is based in the NL or the EU (1). 3 or 4 points is Strong, 2 Good, 1 Limited, 0 Unknown. How we measure for social domain & youth careStrong

Mextra has a strong published GDPR profile and, with the right business settings, is well suited to social domain & youth care.

Where does Mextra stand in social domain & youth care?

Shared spot 1 of 23 options for social domain & youth care (professional tools and general assistants) on GDPR profile. 9 options, like Mextra profile, are Strong. Each tile is an option we track for this field; click to check.

Strong9
SS
Good3
Limited3
Unknown1
Caution7

Published safeguards

✓Provider based in NL/EUYes
✓Data in the EU (according to provider)Yes
✓Publishes certification (ISO/NEN/GDPR)Yes

the language model used is not publicly disclosed. Runs on Microsoft Azure within the EU; ISO 27001 and NEN 7510 certified.

How to use Mextra safely

  • Use the business variant and sign a data processing agreement (DPA).
  • Do not enter unnecessary personal data into prompts; anonymise where possible.
  • Enable EU data residency where the provider offers it.
  • Keep a professional in the loop: in the social domain this involves special category personal data (health, debts, family situation, sometimes of children).

Stronger or equally strong in social domain & youth care

VerticaiVerticai B.V. (Utrecht, the Netherlands)NotizyLinku (Netherlands)SSSAIS Smart AI SolutionsSmart AI Solutions (Groningen, NL)SchuldhulpjeSchuldhulpje, software by Arkintel B.V. (Delft, NL)Tell JamesSpraakLab B.V. (Nijmegen, Netherlands)

Questions

How safe is Mextra for social domain & youth care?
Mextra has a strong published GDPR profile and, with the right business settings, is well suited to social domain & youth care. EU options, no training on your data and/or can be self-hosted.
Does Mextra train on my data?
the language model used is not publicly disclosed. Runs on Microsoft Azure within the EU; ISO 27001 and NEN 7510 certified.
What should I watch out for with AI in social domain & youth care?
In the social domain this involves special category personal data (health, debts, family situation, sometimes of children). Never use a free chatbot for conversations or files. Conclude a data processing agreement, require processing within the EU and no training on your data, ask which language models and sub-processors sit behind it, and carry out a DPIA. Ask the resident for consent before you record a conversation, and explain how long the recording and text are kept. Do not let AI itself judge whether someone is entitled to a provision or benefit: the EU AI Act classes systems that determine access to public services as high-risk, and the childcare benefits scandal shows what goes wrong without human checking. Register the application in the Algorithm Register and check every report before it goes into the file.

Source documents

mextra.nl

Everything about Mextra Best AI for social domain & youth care

Summarised by the editorial team from provider documentation · not legal advice

Last checked: 7 October 2026 · How we check

Next stepAll 23 options for social domain & youth careProfessional tools and general assistants side by side, on GDPR profile, price and quality.SS

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