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Perplexity AIE-commerce

Perplexity for e-commerce

US AI search engine that delivers answers with source citations via its own Sonar models and external frontier models, with separate Enterprise agreements on data use.

Not specifically recommended

Perplexity is not on our list for e-commerce. Usable for general work, but first look at the options we recommend for e-commerce.

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution applies to a model with a documented problem, such as an investigation by a regulator. How we measure
GDPR: Unknown
QualityQuality from blind duels on LMArena: users choose between two anonymous answers. A difference of about 20 points is noticeable, a few points is noise. How we measure
–Elo, independent
Editorial scoreOur own assessment on 10 of suitability for professional work, price and privacy. This is a judgement, not a measurement; that is why it always sits alongside the Elo. How we measure
8,0
Entry price
Free
Full GDPR check

What Perplexity does in e-commerce

Core tasks in e-commerce
Where Perplexity is strong
  • Answers with source citations based on live web information
  • Access to multiple frontier models within one subscription
  • Deep Research and Labs for in-depth reports
  • Enterprise: SOC 2 Type II, no training on business data

Perplexity's maker publishes little about data protection. Check this before you put confidential e-commerce data into it.

Confidentiality and GDPR

GDPR: Unknown

Incorrect product information damages trust and can be legally risky. Check specifications and have AI chat hand over cleanly to a human.

Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.

Rule of thumb Use the business variant with a data processing agreement, and keep a human in the loop for decisions that matter.

Prices

FreeFreeBasic searches with a limited number of Pro searches
Pro$20 / month$200 per year; Deep Research and model choice
Max$200 / month$2,000 per year; maximum capacity and storage
Enterprise Pro$40 / seat / monthSSO, management and data agreements; Enterprise Max $325 per seat

Other models for e-commerce

Gemini for e-commerceGoogle · editorial 8.61527ChatGPT for e-commerceOpenAI · edition 8.91485Qwen for e-commerceAlibaba Cloud · editorial 7.91484GLM (Z.ai) for e-commerceZ.ai (Zhipu AI) · editorial 7.71483
All options for e-commerce
Professional tools on Perplexity

We do not know of a professional tool for e-commerce that publicly runs on Perplexity.

Questions about Perplexity for e-commerce

Is Perplexity suitable for e-commerce?
Not specifically. Perplexity is not on our list for e-commerce; it is broadly usable, but first look at the options we recommend for e-commerce. Keep a professional in the loop for every use.
May I put confidential data into Perplexity?
Incorrect product information damages trust and can be legally risky. Check specifications and make sure AI chat hands over cleanly to a human. Enterprise plans and the Sonar API are not trained on customer data (SOC 2 Type II; API with zero data retention). For consumer accounts, data use for model improvement can be switched off in the settings.
What does Perplexity cost?
There is Free (Free), Pro ($20 / month), Max ($200 / month), Enterprise Pro ($40 / seat / month). Check current prices on the official site.
Next stepAll 55 options for e-commerceProfessional tools and general assistants side by side, by GDPR profile, price and quality.

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