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Copilot for GP practices

Microsoft's AI layer that combines GPT and Claude models with your own organisational data and the Microsoft 365 apps.

Recommended for GP practices

Copilot is strong in deep Microsoft 365 integration and grounding on your own data via Microsoft Graph; that suits automatically generating consultation reports via ambient scribing (SOEP).

GDPR profileOur summary of what the provider itself publishes about your data: EU hosting possible, no training on your data for business use, and self-hosting available. Caution applies to a model with a documented problem, such as an investigation by a regulator. How we measure
GDPR: Caution
QualityQuality from blind duels on LMArena: users choose between two anonymous answers. A difference of about 20 points is noticeable, a few points is noise. How we measure
1485Elo, independent
Editorial scoreOur own assessment on 10 of suitability for professional work, price and privacy. This is a judgement, not a measurement; that is why it always sits alongside the Elo. How we measure
8,3
Entry price
from €10 / month
Full GDPR check

What Copilot does in GP practices

Core tasks in GP practices
Where Copilot is strong
  • Deep Microsoft 365 integration
  • Grounding on your own data via Microsoft Graph
  • Strong enterprise governance and compliance
  • Choice between GPT and Claude models

Copilot has a specific GDPR concern. The Claude models within Copilot are officially outside the EU Data Boundary. If you want to process strictly EU-only, exclude the Claude models in the admin panel. Weigh this carefully before deploying it in GP practices.

Confidentiality and GDPR

GDPR: Caution

Patient data is special category personal data (GDPR, WGBO). Only use systems with NEN 7510 certification, a data processing agreement and EU hosting; audio recordings of consultations must not be stored unencrypted with external servers. AI-supported triage and diagnostics are supportive, the GP remains ultimately responsible and must verify all AI output. Systems classed as high risk under the EU AI Act (diagnostic decisions) require an audit trail and explainability.

Microsoft 365 Copilot (business) falls under the EU Data Boundary and does not train on tenant data. Consumer Copilot does train by default, with an opt-out.

Rule of thumb Use the business variant with a data processing agreement, and keep a human in the loop for decisions that matter.
Caution the Claude models within Copilot officially fall outside the EU Data Boundary. If you want strictly EU-only processing, exclude the Claude models in the admin panel.

Prices

Microsoft 365 Personal/Familyfrom €10 / monthPersonal €10/month, Family €13/month, Premium €22/month (higher Copilot limits); Copilot Pro has been discontinued
M365 Copilot Business$21 / seat / monthAnnual ($25.20 monthly); limited-time offer from $18; requires an M365 licence
M365 Copilot (Enterprise)$30 / seat / monthAdd-on to an M365 licence; $31.50 when billed monthly

Other models for GP practices

Claude for GP practicesAnthropic · editorial 9.01506Gemini for GP practicesGoogle · editorial 8.61527ChatGPT for GP practicesOpenAI · edition 8.91485Le Chat (Mistral) for GP practicesMistral AI · editorial 8.41426
All options for GP practices
Professional tools on Copilot

We are not aware of a professional tool for GP practices that runs publicly on Copilot.

Questions about Copilot for GP practices

Is Copilot suitable for GP practices?
Yes. Copilot is strong in deep Microsoft 365 integration and grounding on your own data via Microsoft Graph, which fits GP practices well. Always assess the specific task and keep a professional in the loop.
Can I put confidential data into Copilot?
Patient data is special category personal data (GDPR, WGBO). Only use systems with NEN 7510 certification, a data processing agreement and EU hosting; audio recordings of consultations must not be stored unencrypted with external servers. AI-supported triage and diagnostics are supportive, the GP remains ultimately responsible and must verify all AI output. Systems classed as high-risk under the EU AI Act (diagnostic decisions) require an audit trail and explainability. Microsoft 365 Copilot (business) falls under the EU Data Boundary and does not train on tenant data. Consumer Copilot does train by default, with an opt-out.
How much does Copilot cost?
There is Microsoft 365 Personal/Family (from €10 / month), M365 Copilot Business ($21 / seat / month), M365 Copilot (Enterprise) ($30 / seat / month). Check current prices on the official site.
Next stepAll 26 options for GP practicesProfessional tools and general assistants side by side, on GDPR profile, price and quality.

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